1. Frequently Asked Questions
  2. Streaming & Events
  3. Vendor: How to setup live streaming events

How to change event details or cancel an event

Need to update an event? Here's how to.

Once your event is live in your dashboard, in other words, once people can buy tickets, you will not be able to change any of the event details. You can only edit the event name and image.

If you need to make changes to the event date, start time, end time, or ticket price you will need to delete the event and start over.

Step 1:
Log in to your dashboard https://dashboard.ubu.world/login
Step2
Step 2:
  • Select the 2nd icon from the bottom in the left-hand navigation bar.  StreamingIcon
  • If you want to change the details of your event, you will have to cancel your event and create a new one.
  • To delete your event, go to your Vendor Management Dashboard and go to your live events page.
StreamingEvents_Delete1
Step 3:
  • Select the event you wish to cancel and you will see the option to delete it. delete_icon
  • Click on the event and then select “Delete.”
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Step 4:
  • The event status will change to "Cancelled" and your event will no longer exist.
StreamingEvents_Delete3

Step 5:

  • To confirm that the event has been deleted, go to the 'Cancelled Events Overview" section where you will be able to view all your cancelled events.
    StreamingEvents_Delete4