How does UBU CashBack work?

Earn cashback every time you shop.

Every time you make a purchase of goods or services at any of the wide variety of stores in your wallet, you automatically earn up to 10% UBU CashBack.

Cashback rewards are loaded instantly and will be displayed immediately when you pay for your goods or services. You’ll see how much cash back you’ve earned, and the total value of cashback available in your wallet. 

Redeeming cashback
Your UBU CashBack can be redeemed by spending it with any of the Vendors within your wallet app. To redeem your cashback, simply choose to use your UBU CashBack balance when you make a purchase.

Once you’ve made a purchase using your cashback, you will not be able to reverse the transaction. As long as you’re using your wallet app, your cashback will not expire. We will let you know beforehand if your cashback may be at risk of expiring.

If you have more than one app wallet powered by UBU, you will not be able to transfer cashback between the wallets and will only earn cash back within the wallet app that you’re spending in.

Viewing your cashback balance

To see how much cashback you have available, click on the ‘Wallet’ menu item. Your UBU CashBack will be displayed below your wallet balance.

You can also view your Lifetime CashBack - the total cashback you’ve earned using the wallet - by clicking on the “My Transactions” tab.

If your cashback is not displayed, please contact our support team who will gladly assist.

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